Shipping Policy
Welcome to Elegance Choice!
We’re committed to delivering your favorite fashion items — from Ladies Garments, Men Garments, Ladies Bags, to Child Outfits — quickly, safely, and efficiently across the UAE and selected GCC countries.
1. Shipping Coverage
We currently offer delivery to:
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All cities and emirates within the United Arab Emirates (UAE)
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Selected GCC countries: Saudi Arabia (KSA), Oman, Bahrain, Kuwait, and Qatar
📦 Note: We do not ship internationally outside the GCC at this time.
2. Estimated Delivery Time
📍 UAE Orders
🚚 Delivery within 2–5 working days
🌍 GCC Orders (KSA, Oman, Bahrain, Kuwait, Qatar)
📦 Delivery within 5–10 working days
⏳ Note: Delivery timelines may vary slightly due to stock availability, customs clearance, or courier-related delays.
3. Shipping Fees
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UAE: ✅ Free shipping on all orders
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GCC Countries: ✈️ Shipping fees calculated at checkout based on location and order weight
4. Order Processing
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Orders are processed within 24–48 hours after confirmation (excluding weekends and public holidays)
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Once shipped, you'll receive a confirmation via WhatsApp, SMS, or phone call, along with tracking details (when available)
5. Cash on Delivery (COD)
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Available for UAE and KSA orders only
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Please ensure all contact details and addresses are accurate to avoid any delivery delays
6. Delivery Delays or Issues
Despite our best efforts, occasional delays may occur due to:
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Bad weather or public holidays
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Customs clearance (for GCC orders)
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Incomplete or incorrect shipping details
📞 For support with delayed or undelivered orders:
+971522965651
📧 rashidagulraiz394@gmail.com
7. Damaged or Incorrect Items
If you receive a damaged or wrong product, please notify us within 24 hours of delivery to be eligible for a return, refund, or exchange.
📸 We may request photos to verify the condition of the item.
8. Order Tracking
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Tracking info is shared via WhatsApp, SMS, or phone call (when available)
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Some items shipped directly from suppliers may not include tracking
9. Need Help?
Our customer support team is here to assist you with any questions regarding your shipment or delivery.
📞 +971522965651
📧 rashidagulraiz394@gmail.com
✅ Shipping Policy for Elegance Choice is now complete and tailored for your store operations and customer needs.